SHIPPING & RETURNS
Our commitment to exceptional service extends to every delivery and every request.
Shipping Policy
Complimentary Shipping
We are pleased to offer complimentary insured shipping on all orders above ₹50,000 within India.
Delivery Timelines
- Metro Cities: 2-4 Business Days
- Rest of India: 5-7 Business Days
- Made-to-Order: 10-15 Business Days
Secure Packaging
Every ZOVANTE item arrives in our signature packaging, designed to protect and present your luxury purchase perfectly.
Returns & Exchanges
7-Day Return Window
We accept returns or exchanges for eligible items within 7 days of delivery. Items must be unused, with all original tags and packaging intact.
Non-Returnable Items
For hygiene and exclusivity reasons, the following are final sale:
- Customized / Personalized Items
- Fine Jewelry & Earrings
- Perfumes & Attars (if opened)
Refund Process
Once your return is received and inspected, we will initiate a refund to your original payment method within 5-7 business days.
Need to schedule a return?
Visit your account dashboard or contact our support team.